Transparent and fair refund terms for products, workshops, and services
Last Updated: October 11, 2025
At SP Tech Solutions, We strive to ensure your complete satisfaction with every purchase and service. We understand that sometimes products or services may not meet your expectations, and we're here to make the return and refund process as smooth as possible.
We offer a 2-Days return policy for All Electronic Components, Project Kits, and Hardware Purchased from SP Tech Solutions.
We understand that plans change. Here's our workshop cancellation policy:
If we need to cancel a workshop due to unforeseen circumstances:
Custom projects have a unique refund policy based on project stages:
100% Refund Available
Before Design Work Begins, you can cancel for a full Refund.
50% Refund Available
Design work in progress. 50% charged for time and effort invested.
25% Refund Available
Active development underway. Materials and time committed.
No Refund
Project completed and delivered. Warranty applies for defects.
The following items and services are not eligible for refunds:
E-books, software, digital tutorials, and downloadable content are non-refundable once accessed.
Software with broken seals or activated licenses cannot be returned.
Batteries, wires, cables, solder, and other consumable items are final sale.
Products marked as clearance, sale, or final sale are not eligible for return.
Monthly/annual subscription fees are non-refundable once the billing period begins.
Items specifically manufactured or designed for you cannot be returned.
Follow these simple steps to request a refund:
Email us at sptechassist@gmail.com or call +91 7741877077
Include your order number and reason for return
We'll review your request and provide a Return Authorization (RA) number
Typically within 24 hours
Pack the product securely with RA number clearly marked
Use a trackable shipping method
Once we receive and inspect the product, your refund will be processed
Within 3-5 business days
We pay return shipping
If the product is damaged during shipping, or we sent the wrong item, we'll provide a prepaid shipping label.
Customer pays return shipping
If you're returning a product due to change of mind or ordering error, return shipping costs are your responsibility.
If you have any questions about our refund policy or need assistance with a return, our support team is here to help.
