Shipping & Delivery Policy

At SP Tech Solutions, We are Committed to Delivering your Electronics Components, Project Kits, and Educational Materials Safely and on Time. This Shipping Policy outlines our Shipping Procedures, Delivery Timelines, and what you can expect when Ordering from Us.

We ship across Pune and to select Outside locations. All shipping charges are calculated at checkout based on your delivery address and selected shipping method.

Once your order is Placed and Payment is Confirmed, We begin Processing your Order. Here's what you can expect:

Custom Orders & Bulk Purchases

Custom-built Kits and Bulk orders may require Additional Processing Time:

• Custom Projects: 5-10 business days depending on complexity
• Bulk Orders (50+ items): 3-5 business days
• Pre-orders: Delivery Date specified on product page

Our shipping charges are competitive and transparent. Here's a breakdown of our rates:

We partner with Reliable Courier Services to Ensure Safe and Timely Delivery:

Courier Partner Selection

We automatically select the most appropriate courier based on:

• Your delivery location
• Package size and weight
• Selected shipping method
• Courier availability and service quality

Delivery times are estimated from the date of dispatch and vary by location:

Delivery Attempts

Our courier partners typically make:

• 3 delivery attempts over consecutive days
• SMS/Call notification before each attempt
• After 3 failed attempts, package returns to us
• Return shipping charges apply for re-delivery

Track your order every step of the way with our comprehensive tracking system:

How to Track Your Order

Delivery Address Restrictions

We currently deliver to:

Product Restrictions

Certain products have shipping limitations:

We currently offer Inter-State shipping to Few States. Due to varying customs regulations and shipping complexities, Inter-State orders require special handling.

Inter-State Shipping Details

States We Ship To

We currently ship to: Gujrat, Madhya Pradesh, Telangana. For other destinations, please contact us for availability.

Inter-State Restrictions

• Certain electronic components may require export licenses.
• Lithium batteries have strict Inter-State shipping regulations.
• Some States prohibit specific electronics imports.
• Documentation requirements vary by State.

Damaged or Defective Items

If your package arrives damaged or items are defective:

Lost or Missing Packages

If your tracking shows delivered but you haven't received the package:

• Check with neighbors or building security/reception
• Verify the delivery address on your order
• Check for any delivery notices or safe drop locations
• Contact us if not found within 24 hours of delivery timestamp

Delayed Deliveries

If your order is delayed beyond the estimated delivery date:

• Check tracking for updates (delays are usually reflected)
• Wait 2 business days beyond estimated delivery
• Contact us if delivery is significantly delayed
• We'll investigate with courier and provide resolution

Wrong Item Delivered

If you receive incorrect items:

• Do not use or open the product
• Contact us immediately with order details and photos
• We'll arrange return pickup at no cost to you
• Correct item will be shipped immediately upon return confirmation

Have questions about shipping? Our support team is here to help: