Frequently Asked Questions

Browse our products, add items to cart, proceed to checkout, fill in your delivery details, and complete payment. You'll receive an order confirmation email immediately.

We accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for select locations. All payments are processed securely through our payment gateway.

Yes, you can cancel your order within 1 hours of placing it by contacting our support team. Once the order is dispatched, cancellation is not possible, but you can return it as per our return policy.

Yes! For bulk orders of 50+ items or orders above ₹10,000, please contact us for special pricing. We offer attractive discounts for educational institutions, workshops, and corporate bulk purchases.

Yes! We offer FREE standard shipping on all orders above ₹400 within Pune. For orders below ₹400, shipping charges are ₹50.

Standard shipping takes 3-5 business days for most locations in Pune. Metro cities receive deliveries in 1-2 days. Express shipping (1 day) is available for an additional charge.

Once your order is dispatched, you'll receive a tracking number via email and SMS. Use this number to track your package on our website or the courier partner's website.

Yes, If the Location is within 250km Radius From Pune.

Absolutely! We source all products directly from authorized manufacturers and distributors.

Yes, all our project kits include every component needed to complete the project, along with detailed documentation, circuit diagrams, and code examples. Some kits may require common tools like soldering iron or screwdrivers.

Of course! Contact our technical team via email, WhatsApp, or phone. We'll help you choose the right components or kit based on your project requirements and skill level.

Yes, datasheets, user manuals, and documentation are available for most products on their respective product pages. For additional resources, contact our support team.

Visit our Workshops page, select the workshop you're interested in, click "Invite Us," and complete the registration form.

Yes, you must bring your laptop with required software installed (details provided in confirmation email). We provide all components, tools, and project kits which you can take home after the workshop.

Yes! All participants receive a certificate of completion. The certificate includes workshop name, date, duration, and topics covered. It's useful for your resume and portfolio.

We offer a 3-day return policy for unused products in original packaging. The product must be unopened, undamaged, and with all accessories. Contact us within 3 days of delivery to initiate a return.

Once we receive and inspect the returned product (1-2 days), refund is processed within 3-5 business days. The amount will be credited to your original payment method within 3-5 business days.

If the product is defective or we sent the wrong item, we provide a prepaid return label. For returns due to change of mind, you're responsible for return shipping costs.

Yes, exchanges are possible for defective products or wrong items. Contact us within 3 days, and we'll arrange an exchange item.

Yes! We offer free technical support via email, WhatsApp, and phone. Our team can help with product usage, troubleshooting, code examples, and project guidance.

Visit our website for free tutorials, project guides, and documentation. We regularly publish new content on electronics, IoT, robotics, and programming. Subscribe to our newsletter for updates.

Yes! We offer custom project development and consultation services. Share your project requirements with us, and we'll provide a quotation. We can design circuits, develop code, and build complete solutions.

No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, view order history, and receive exclusive offers and early access to new products.

Click "Forgot Password" on the login page, enter your registered email, and you'll receive a password reset link. Follow the instructions in the email to set a new password.

Yes! Once logged in, you can save multiple addresses in your account settings. During checkout, simply select the address you want to use for that order.

Click the "Unsubscribe" link at the bottom of any promotional email, or manage your email preferences in your account settings. Note: You'll still receive order-related emails.