Privacy Policy

Welcome to SP Tech Solutions. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• •Identity Data: includes first name, last name, username or similar identifier
• •Contact Data: includes billing address, delivery address, email address and telephone numbers
• •Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us
• •Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location
• •Usage Data: includes information about how you use our website, products and services
• •Marketing and Communications Data: includes your preferences in receiving marketing from us

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• •To process and deliver your orders, including managing payments and collecting money owed to us
• •To manage our relationship with you, including notifying you about changes to our terms or privacy policy
• •To improve our website, products/services, marketing or customer relationships
• •To deliver relevant website content and advertisements to you
• •To use data analytics to improve our website, products/services, marketing, and customer experience
• •To make suggestions and recommendations to you about goods or services that may be of interest to you

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• •Request access to your personal data (commonly known as a "data subject access request")
• •Request correction of your personal data
• •Request erasure of your personal data
• •Object to processing of your personal data
• •Request restriction of processing your personal data
• •Request transfer of your personal data
• •Right to withdraw consent

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

• •Strictly necessary cookies: Required for the operation of our website
• •Analytical/performance cookies: Allow us to recognize and count visitors and see how visitors move around our website
• •Functionality cookies: Used to recognize you when you return to our website
• •Targeting cookies: Record your visit to our website and track the pages you have visited

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes.

If you have any questions about this privacy policy or our privacy practices, please contact us at: